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COA Youth & Family Centers

Website Privacy Policy

Last updated: Jan 1, 2026

Privacy Policy

COA Youth & Family Centers ("COA," "we," "our," or "us") is committed to protecting the privacy of our website visitors, program participants, donors, volunteers, and community members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

This policy is intended to comply with applicable federal laws and Wisconsin state laws.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Donation information (processed securely through third‑party platforms)

  • Program registration information

  • Volunteer sign‑up details

  • Any other information you voluntarily provide via forms or communications

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Automatically Collected Information
When you visit our site, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and referring website

  • Date and time of access

  • Cookies and usage data

We use this data to improve website functionality, security, and user experience.

 

Cookies & Tracking Technologies
We may use cookies and similar technologies to:

  • Enable essential site features

  • Remember user preferences

  • Analyze site traffic

  • Improve performance

You may disable cookies through your browser settings, but some features may not function properly.

How We Use Your Information

We use collected information to:

  • Provide and improve website services

  • Respond to inquiries or requests

  • Register participants for programs and events

  • Process donations securely

  • Communicate updates, newsletters, and announcements

  • Maintain internal records

  • Enhance site security and protect against fraud

We do not sell or rent personal information.

Sharing Your Information

We may share information only when necessary and appropriate:

Service Providers
With trusted third‑party vendors who assist in:

  • Processing donations

  • Managing email communications

  • Hosting and maintaining the website

  • Analytics services

These providers are bound to protect your information and use it only for contracted purposes.

Legal Requirements
We may disclose information when required to:

  • Comply with Wisconsin or federal law

  • Respond to legal process (e.g., subpoena, court order)

  • Protect the rights, safety, and property of COA and our community

Children’s Privacy

COA serves youth and families; however, our website is not designed to knowingly collect personal information from children under 13 without parental consent, in accordance with the Children’s Online Privacy Protection Act (COPPA).

If you believe a child has provided personal information through our website without consent, please contact us so we may delete it.

Data Security

We implement reasonable safeguards to protect your personal information, including:

  • Secure socket layer (SSL) technology

  • Encryption on donation platforms

  • Limited access to personal data by authorized staff

However, no electronic system is completely secure.

Your Choices

You may:

  • Opt out of newsletters or marketing emails at any time

  • Request to update or correct your information

  • Disable cookies in your browser settings

To make a request, contact us using the information below.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We recommend reviewing their policies.

Changes to This Policy

We may update this Policy occasionally. Any changes will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

COA Youth & Family Centers
909 E. North Avenue
Milwaukee, WI 53212
Phone: (414) 263‑8383
Email: info@coa-yfc.org

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